Terms
Terms of use.
These terms apply when you use Trawler at app.usetrawler.com. Trawler is not yet run by a registered company; until it is, write to contact@usetrawler.com about anything in these terms, and this page will name the company and its registered address once it exists. By signing in you accept them for yourself and for the workspace you use.
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What Trawler does
Trawler sets up people with goals for a product you name, has AI agents use that product in a real browser as those people, replays each defect they report in a fresh browser, and has a judge rule on whether it reproduced. It sends your product's pages and the agents' notes to the model provider of your workspace's key, or of Trawler's key for setup and for a workspace's first run.
What you may test
Point Trawler only at products you own or have permission to test, and at environments where agents creating accounts, submitting forms and placing test orders is acceptable. You confirm this before a project's first run. You are responsible for what the agents do on your product and for the test accounts you give them. Do not use Trawler to test someone else's product without their permission, to probe systems you do not control for security weaknesses, or to overload any service.
Plans and limits
Every workspace is on a plan: Free unless we have agreed another with you. The plans and their limits are on the pricing page and in the Limits documentation, and the app enforces them. Team and Enterprise are set up by us and paid by invoice. We may change the Free plan's limits, pause hosted runs for everyone, and stop runs that endanger the service or someone else's.
Your model key and its costs
Runs paid with your own key are billed by your model provider, under your account with it and its terms. The hard cap you set stops a run, and a monthly budget, if you set one, stops a workspace's runs. We are not responsible for what a provider charges within those limits.
Your data
Your projects, plans, runs, findings and screen captures belong to you. We process them to run Trawler for you, as the privacy notice describes, with the sub-processors listed there. Screen captures are deleted after 30 days.
No warranty
Trawler is in early access and provided as it is. Findings are produced by AI agents: a confirmed defect was reproduced by a blind replay, but can still be wrong, and a run that finds nothing does not show that your product has no defects. We are not liable for indirect or consequential losses, and our total liability is limited to what you paid us in the twelve months before the claim, as far as the law allows.
Ending
You may stop using Trawler at any time; write to contact@usetrawler.com to have a workspace and its data deleted. We may suspend a workspace that breaks these terms. We announce changes to these terms on this page before they apply.
Law and contact
These terms are governed by Polish law, and disputes go to the courts of Poland. If you use Trawler as a consumer, the rules of the country you live in that protect consumers and cannot be set aside by agreement still apply. Questions: contact@usetrawler.com.